Terms and Conditions of Hire..... 

Please read our terms and conditions of hire carefully before booking, as these conditions shall be deemed to have been accepted by you when you submit a booking payment. We cannot accept bookings from anyone under 18 years of age.

The Contract
The contract entered into is between us ‘the Owner, Buckle Barn Holiday Cottage, The Square, Upper Slaughter, GL54 2JF’, and you ‘the Hirer’. The contract is only effective once the required payment has been received and written confirmation has been sent to you.

We permit you to occupy Buckle Barn for the hire period shown in the payment invoice. Only those persons named on the payment invoice are entitled to stay in the accommodation, and the total number in your party shall not exceed two persons unless otherwise agreed.

Booking and Payment
Bookings will be confirmed upon receipt of a non-returnable deposit of 25% with the remaining balance due 6 weeks prior to the commencement of your stay. If the booking is made within 6 weeks of the holiday commencement date or is three nights or less in duration then the full balance is payable.

Cancellation
You are advised to arrange holiday insurance to give protection in the event that you are unable, for any reason, to take up the holiday accommodation at the agreed time. You should notify us of any cancellation immediately. Distance Sellling Regulations do not apply to the provision of 'accommodation only' holidays and so no right to cancel exisits once the booking has been confirmed by payment of any deposit or full amount. You are therefore advised to make sure the accommodation, travel dates, location etc are entirely suitable for your requirements.  If you cancel within 6 weeks before the arrival date, not only will the deposit be forfeited but also the balance of the holiday will be payable.  If the property can be re-let then an appropriate refund will be made, but the deposit is always non-refundable. The owner reserves the right to decline or cancel any booking, in the unlikely event of a cancellation, you will be offered alternative dates or a refund of all monies paid. 

Complaints Procedure
We take every care to ensure that your accommodation is satisfactory but, in the event of any complaint, please take this up with us immediately to give us an opportunity to resolve it.

Cleaning
We don't charge a housekeeping deposit upfront, however if the cottage is not left in a clean and tidy condition you will be invoiced an additional cleaning charge of £30. 

Return of Personal Belongings
In the event of any items being left in the property, we will collect, pack and post the items back to you for an agreed price.

Privacy Policy
All information will be collected lawfully and in accordance with the Data Protection Act 1998. We collect information about you for two reasons, to process your booking and to inform you of particular offers that may be of interest to you.  Buckle Barn will not sell, rent or lease information about you to third parties. The information we collect includes your name, address, phone number and email address.  You can check the information we hold about you by emailing us. If you find any inaccuracies please let us know and we will delete or correct it for you.

Accident, Injury and Loss
We accept no responsibility for any accident or injury sustained by you the Hirer or by any member of your party during the period of hire, nor for any loss or damage to any personal property including your vehicle and any contents.

Care of the property
You shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects and leave them in the same state of repair and in the same clean and tidy condition at the end of the hire period as at the beginning. We reserve the right to cancel any letting forthwith if you, or any member of your party, behave in such a way as to cause damage to the property or its furniture or contents, or if your behaviour causes a nuisance or annoyance to the owner of any neighbouring property.

Occupancy
We reserve the right to enter the property if necessary for inspection purposes or to carry out any repairs or maintenance.

Non Smoking
Smoking is not permitted.

Pets
We regret that pets are not allowed.

Fireworks
Buckle Barn is in a rural area and is surrounded by livestock and horses so fireworks are strictly forbidden.

Arrivals and Departures
Your accommodation will be available after 4pm on day of arrival and must be vacated by 10am on day of departure, unless other arrangements have been agreed.

The property must be left in the clean and tidy condition in which it was found, locked and the keys posted back through the letterbox.

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