terms and conditions of booking

CONDITIONS OF BOOKING

Thank you for choosing to book the Old Mill Barn and we look forward to welcoming you.  When you make this booking you are entering into an agreement with us, the terms and conditions of which are shown below:

Prices:

The price of the accommodation includes: electricity, bed linen, cleaning, hot water, night storage heating, 2 bags of logs.  The following are extra: additional logs @ £5 per bag; towels (it is best to bring your own but if this is not possible/convenient we can hire them to you at £2 per person)

Pets:

Up to 2 well-behaved pets are permitted by prior arrangement at the cost of £15 per booking.  They must never be left alone in the property or the garden whilst their owners are out.  They must not be allowed on the furniture.  All dog mess in the garden must be cleared up promptly.

Cancellation and Insurance:

Once you have booked your holiday, our agreement is a legal contract and your deposit is non-refundable.  If, for whatever reason you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even if we have not yet received your balance.  If we do succeed in re-letting the booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it, less £20.  Please note that your deposit is not refundable under any circumstances.  For this reason we strongly recommend that you take out cancellation insurance which can be obtained from any good broker.

Non-Availability of Accommodation:

We will only cancel your holiday if your accommodation becomes unavailable for reasons beyond our control.  We will attempt to offer you alternative accommodation.  However, if this is not possible, or unacceptable to you, then we will refund all monies paid by you for the holiday.  Our liability will not extend beyond this refund.

Arrival:

Your accommodation will be available to you from 4pm on the day of arrival, unless otherwise arranged.  Please try not to arrive earlier - we will still be busy preparing your accommodation and won't be able to properly welcome you.  Please contact the owner the week before arrival to make arrangements for collection of the key.

Departure:

Please be ready to leave the property by 10am on the day of departure, unless otherwise arranged.  Please leave the accommodation as clean as possible. 

Damages and Breakages:

Please take care with our property.  You are responsible and liable for any breakages or damages which you cause, to the accommodation or its contents.  Please report these as soon as they occur.  We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.  A security deposit of £100 is payable with the final balance, and this sum may be retained in part or whole to pay for any additional cleaning or damage or breach of condition.  Otherwise, the deposit will be returned within one week.

Liability:

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by negligent act by ourselves or our employees or contractors whilst acting in the course of employement.

Data:

Any data collected during the course of this booking may be kept on computer and will not be released to any other party.

We look forward to welcoming you to Old Mill Barn